What to do with Vanished Fingerprint on your Google Pixel after Screen Replacement?

FDX LITE

FDX Lite er en entry-level in-cell skærm med HD-opløsning, velegnet til grundlæggende reparationer inden for det lavere prissegment. Også disse skærme bliver strengt testet for at sikre stabil drift og pålidelig ydeevne, hvilket gør FDX Lite til et praktisk og kontrolleret valg til prisbevidste anvendelser inden for in-cell segmentet.

Features	FDX LITE
Pixel resolution	High Definition (HD)
Refresh rate	Fast response
Includes	Camera holder, earpiece mesh and proximity bracket
Temperature	Low and controlled
360° Polarized	Supported
Oil resistant coating	Supported
Anti-glare	Supported
Front Glass	Anti-dust and fingerprint oil
Inspection	Tested before shipment
Warranty	Covered

Service Pack

Service Pack dele er originale og fremstillet i et certificeret miljø af den oprindelige producent af enheden.

Pulled

Pulled dele er 100 % autentiske og stammer fra originale brugte enheder. De gennemgår strenge tests og inspektioner for at sikre den højeste kvalitet.

Refurbished

Refurbished dele er fjernet fra en original brugt telefon, men frontglasset er udskiftet med et glas, der er tilsvarende originalen, mens alle andre materialer er forblevet autentiske.

OEM-Equivalent

OEM-Equivalent dele er professionelt samlet af en tredjepart med komponenter og materialer, der svarer til den oprindelige producents. De er testet for grundlæggende funktionalitet og tilbyder et pålideligt alternativ til en prisvenlig reparation.

FDX ULTRA

FDX Ultra er en Soft OLED LTPS-skærm med klare, levende farver og en glat, præcis touch. Takket være det fleksible COP-design er skærmen tynd, let og ekstra brudsikker. Hver batch testes strengt for farve, stabilitet og ydeevne, så professionelle kan regne med pålidelig og konsekvent kvalitet.

FDX PRO

FDX Pro er en Hard OLED-skærm med skarp billedkvalitet, levende farver og hurtig, præcis touch. Takket være COF-designet leverer den pålidelig ydeevne i daglig brug. Hver batch testes for stabilitet og ensartethed, så teknikere kan regne med konsekvent kvalitet til en konkurrencedygtig pris.

FDX ELITE

FDX Elite er en førsteklasses in-cell-skærm, udviklet i samarbejde med producenten for optimal kvalitet. Vi forbedrer den løbende gennem kundefeedback og vores ekspertise. Denne skærm er vores dyreste mulighed, men med den tilhørende kvalitet og service for en problemfri kundeoplevelse.

FDX PRIME

FDX Prime er en pålidelig standard in-cell løsning, direkte fra omhyggeligt udvalgte producenter. Skærmene opfylder høje in-cell kvalitetsstandarder og testes strengt for at sikre konsekvent ydeevne, pålidelighed og langvarig anvendelighed. FDX Prime er egnet til daglig professionel brug inden for in-cell segmentet.

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Tips og tricks

What to do with Vanished Fingerprint on your Google Pixel after Screen Replacement?

12-03-2024 • Læsetid: 2 min

A common problem that occurs with Google Pixel smartphones is the failure of the fingerprint scanner after replacing the screen. In this blog, we share effective solutions to address this problem so that your customer can continue to use their phone effortlessly.

Start by Checking the Flex Cable

Make sure the fingerprint scanner flex cable is correctly connected to the motherboard and that it is not damaged. This is important to check because it could be causing the problem. If this is not the case, you have an idea where the possible problem could lie. If the cable does connect properly to the motherboard, it is likely that the fingerprint scanner needs to be recalibrated. Below are the steps to do this:

The Step-by-Step Calibration of the Fingerprint Scanner:

(Note: These steps only apply to the Google Pixel 6 and newer models.)

Step 1: Turn off the cell phone.

Step 2: Press the power button and volume down button for three seconds to enter the quick boot mode.

Step 3: Connect the phone to the computer.

Step 4: Go to the calibration software and click on "Connect Device". Select the appropriate device.

If the device is not recognized, check the following:

Make sure Chrome has access to use USB devices. Go to Settings > Privacy and security > Site settings > Permissions > Additional permissions > USB devices.

Google Chrome permission

Disconnect and reconnect the USB cable. Then try to connect again.
Try a different USB cable.
For Windows users: Make sure you have downloaded and installed the Google USB driver. Here is the link for the driver. Follow the steps below:
1. Connect the Android device to your computer's USB port.
2. Open Computer Manager from Windows Explorer.

USB-driver installation

3. In the left pane of Computer Management, select Device Manager.

USB-driver installation

4. In the right pane of Device Manager, find and expand Portable Devices or Other Devices, depending on what you see.

5. Right-click on the name of the device you connected, then select Update Driver.

USB-driver installation

6. In the Hardware Update Wizard, choose Browse for driver software on my computer and click Next.

USB-driver installation

7. Click Browse, then locate the folder containing the USB driver. For example, the Google USB driver is located in android_sdk driver.

USB-driver installation

8. Click Next to install the driver.

Step 5: Click on "Install Software."

Step 6: Wait for the software to download.

Step 7: Disconnect the phone from the computer and reboot it.

The final step: Verify that you can reset the fingerprint and that it now works via: "Security & Privacy" -> "Unlock Device" -> "FingerPrint Unlock" -> "Agree Terms"

We hope the above tips and information have helped resolve the problem. However, should you still need assistance or have any questions, please do not hesitate to contact us. Our team is ready to further support you.