Tips to Prevent Damage to Popular Smartphones

FDX LITE

FDX Lite is an entry-level in-cell display with HD resolution, suitable for basic repairs in the lower price range. These screens are also rigorously tested to ensure stable operation and reliable performance, making FDX Lite a practical and controlled choice for cost-conscious applications within the in-cell segment.

Features	FDX LITE
Pixel resolution	High Definition (HD)
Refresh rate	Fast response
Includes	Camera holder, earpiece mesh and proximity bracket
Temperature	Low and controlled
360° Polarized	Supported
Oil resistant coating	Supported
Anti-glare	Supported
Front Glass	Anti-dust and fingerprint oil
Inspection	Tested before shipment
Warranty	Covered

Service Pack

Service Pack parts are original and manufactured in a certified environment by the device's original manufacturer.

Pulled

Pulled parts are 100% authentic and sourced from original pre-owned devices. They undergo strict testing and inspections to ensure the highest quality.

Refurbished

Refurbished parts have been removed from an original used phone, but the front glass has been replaced with glass that is equivalent to the original, while all other materials have remained authentic.

OEM-Equivalent

OEM-Equivalent parts are professionally assembled by a third party using components and materials equivalent to those of the original manufacturer. They are tested for basic functionality and offer a reliable alternative for a cost-effective repair.

FDX ULTRA

FDX Ultra is a Soft OLED LTPS display with bright, vivid colors and a smooth, precise touch. Thanks to its flexible COP design, the screen is thin, light and extra break-resistant. Each batch is rigorously tested for color, stability and performance, so professionals can count on reliable and consistent quality.

FDX PRO

FDX Pro is a Hard OLED display with sharp image quality, vibrant colors, and fast, precise touch. Thanks to the COF design, it delivers reliable performance in everyday use. Each batch is tested for stability and uniformity, so technicians can count on consistent quality at a competitive price.

FDX ELITE

FDX Elite is a premium in-cell display, developed in collaboration with the manufacturer for optimal quality. We continuously improve it through customer feedback and our expertise. This display is our most expensive option, but with the associated quality and service for a worry-free customer experience.

FDX PRIME

FDX Prime is a reliable standard in-cell solution, directly sourced from carefully selected manufacturers. The displays meet high in-cell quality standards and are rigorously tested to ensure consistent performance, reliability, and long-term usability. FDX Prime is suitable for daily professional use within the in-cell segment.

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Tips & Tricks

Tips to Prevent Damage to Popular Smartphones

09-12-2025 • Reading Time: 2 min

As a mobile repair technician, you see devices come in daily with scratched screens, worn-out batteries, or damaged ports. Many of these issues are caused by everyday wear and tear. With the right advice, you can help customers prevent damage, reduce repairs, and at the same time increase your revenue by offering accessories.

Protection Against Drops and Impacts

Phone Cases

Advise your customers to use a sturdy phone case. For modern premium smartphones such as the iPhone 16 / 17, Galaxy S25 Ultra, and Pixel devices, a fall from just 1 meter can be enough to break the screen. A strong, shock-absorbing case ensures the device is better protected. Below, you’ll find our selection of cases to provide your customers with the best protection.

Screenprotectors

Screen protectors prevent scratches, minor cracks, and impacts, reducing the need for costly display repairs. For repair technicians, they are an ideal upsell with every repair, increasing both customer satisfaction and revenue. Below, you’ll find our different types of screen protectors.

Protection Against Moisture and Liquids

Even water-resistant smartphones are not fully protected against prolonged exposure to water. Rain, swimming, or humid environments can cause damage. Advise customers to use a NOVANL SplashSafe (Waterproof Phone Bag) for safe use around moisture.

Proper Charging

Quality Chargers

Poor-quality chargers can damage the battery or cause overheating. It is therefore important to offer high-quality chargers so that your customers can charge their devices safely.

Optimizing Charging Habits

Lithium-ion batteries stay in the best condition when they are charged regularly and not allowed to drop below 20% or exceed 80%. This prevents unnecessary wear and delays the need for battery replacement. Advise your customers to maintain these charging habits for a longer device lifespan.

Conclusion

Proper protection and responsible usage extend the lifespan of smartphones. Advise your customers on cases, screen protectors, water protection, and proper charging. This reduces repairs, increases customer satisfaction, and creates additional sales opportunities for accessories.

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