Xiaomi, Redmi and POCO continue to gain ground: how to respond smartly as a repair technician

In 2025, smartphones from Xiaomi, Redmi, and POCO are here to stay. Their growing market share in the mid-range segment means one thing for repair professionals: plenty of opportunities. How can you tap into this as a mobile repair technician? Read all about it in this blog!

Xiaomi, Redmi and POCO: what's the difference?

Although Xiaomi, Redmi, and POCO are often mentioned together, each brand has its own focus and target audience. By understanding the differences, you as a repair technician will have a better idea of what to expect in terms of usage, parts, and customer profiles.

Xiaomi - The Premium Brand

Xiaomi is the main brand and primarily targets the upper mid-range and premium segments. Think of devices like the Xiaomi 13T, Xiaomi 14, and Xiaomi 14 Ultra. These phones stand out for their camera quality, display technology, and build quality. Xiaomi also experiments with software features and new technologies, such as 120W fast charging and Leica cameras.

Target audience: consumers who want high-end quality without paying the premium price of a Samsung or Apple.

Popular Xiaomi models

Xiaomi 13T Display (Service Pack)

• Manufacturer code: 560004M12A00

• View display

Xiaomi 14 Display (Service Pack)

• Manufacturer code: 56000400N300

• Model codes: 23127PN0CG, 23127PN0C

• View display

Xiaomi 14 Ultra Display (OEM-Equivalent)

• Model codes: 24031PN0DC, 24030PN60G

• View display

Redmi – The Price Champion for the Masses

Redmi started as a product line within Xiaomi but became an independent sub-brand in 2019. Redmi focuses on the affordable segment, emphasizing excellent value for money. The popular Redmi Note series offers powerful specs such as AMOLED displays, large batteries, and solid cameras, with prices ranging between €150 and €300.

Target audience: price-conscious consumers and young people who want great value for their money.

Popular Redmi models

Xiaomi Redmi Note 13 Pro 4G Display (Service Pack)

• Manufacturer code: 56000300N600

• Model codes: 23117RA68G

• View display

Xiaomi Redmi 13C 4G Display (Service Pack)

• Manufacturer code: 560002C3UA00

• Model codes: 23100RN82L

• View display

Xiaomi Redmi 12C Display (Service Pack)

• Manufacturer code: 5600010C3T00

• Model codes: 22120RN86G, 22120RN86I, 22126RN91Y

• View display

POCO – performance for the tech enthusiast

POCO was originally an experimental project by Xiaomi (with the legendary Pocophone F1 in 2018), but has since grown into its own brand. POCO focuses on high performance at low prices. Think powerful chipsets, large displays, and striking designs – perfect for gamers or demanding users on a budget. 

Target audience: price-conscious consumers and young people looking for great value for their money.

Popular POCO models

Why these brands remain valuable in 2025

The growth of Xiaomi, Redmi, and POCO is thanks to their successful combination of:

• Strong performance at low prices
• Modern designs and features
• Wide availability through (online) stores and carriers
• Rapid launch of new models in every segment

With devices under €400 that can compete with models priced at €700 or more, it’s no surprise that more and more European consumers are choosing them.

This leads to more devices on the market, and therefore more chances of damage or defects—exactly where your service as a specialized repair technician can make a difference.

Conclusion

The rise of Xiaomi, Redmi, and POCO is undeniable and will continue into 2025. For professional repair technicians, this presents a prime opportunity to tap into a growing market of price-conscious yet demanding smartphone users. By understanding the differences between the brands, keeping popular models in stock, and providing transparency about parts, you can stand out as a trusted Xiaomi specialist. Invest in knowledge, inventory, and visibility—and firmly establish yourself in a market that is only getting bigger.

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