FDX LITE

FDX Lite is an entry-level in-cell display with HD resolution, suitable for basic repairs in the lower price range. These screens are also rigorously tested to ensure stable operation and reliable performance, making FDX Lite a practical and controlled choice for cost-conscious applications within the in-cell segment.

Features	FDX LITE
Pixel resolution	High Definition (HD)
Refresh rate	Fast response
Includes	Camera holder, earpiece mesh and proximity bracket
Temperature	Low and controlled
360° Polarized	Supported
Oil resistant coating	Supported
Anti-glare	Supported
Front Glass	Anti-dust and fingerprint oil
Inspection	Tested before shipment
Warranty	Covered

Service Pack

Service Pack parts are original and manufactured in a certified environment by the device's original manufacturer.

Pulled

Pulled parts are 100% authentic and sourced from original pre-owned devices. They undergo strict testing and inspections to ensure the highest quality.

Refurbished

Refurbished parts have been removed from an original used phone, but the front glass has been replaced with glass that is equivalent to the original, while all other materials have remained authentic.

OEM-Equivalent

OEM-Equivalent parts are professionally assembled by a third party using components and materials equivalent to those of the original manufacturer. They are tested for basic functionality and offer a reliable alternative for a cost-effective repair.

FDX ULTRA

FDX Ultra is a Soft OLED LTPS display with bright, vivid colors and a smooth, precise touch. Thanks to its flexible COP design, the screen is thin, light and extra break-resistant. Each batch is rigorously tested for color, stability and performance, so professionals can count on reliable and consistent quality.

FDX PRO

FDX Pro is a Hard OLED display with sharp image quality, vibrant colors, and fast, precise touch. Thanks to the COF design, it delivers reliable performance in everyday use. Each batch is tested for stability and uniformity, so technicians can count on consistent quality at a competitive price.

FDX ELITE

FDX Elite is a premium in-cell display, developed in collaboration with the manufacturer for optimal quality. We continuously improve it through customer feedback and our expertise. This display is our most expensive option, but with the associated quality and service for a worry-free customer experience.

FDX PRIME

FDX Prime is a reliable standard in-cell solution, directly sourced from carefully selected manufacturers. The displays meet high in-cell quality standards and are rigorously tested to ensure consistent performance, reliability, and long-term usability. FDX Prime is suitable for daily professional use within the in-cell segment.

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16-07-2024

The Top 5 Most Common Phone Repairs

Summer has arrived, which means many people are going on vacation, attending festivals, or spending more time on outdoor terraces. With everyone spending more time outside, the chances of phones getting damaged or suffering water damage increase. For you as a repair technician, this means an uptick in the number of repairs. In this blog, we explore which phones require repairs most frequently so you can prepare and be fully equipped for the summer season.

How Often Are Phones Repaired?

Market research and analysis of consumer reports show that many mobile phone users need to have their phones repaired from time to time to keep them functional. This percentage ranges from 20% to 40% of all smartphone owners, depending on usage patterns and the device's durability.

One of the most common issues smartphone users face is a broken screen. This problem far exceeds other types of repairs. The percentage of all mobile repairs related to screen issues is even between 50% and 70%.

The Top 5 Most Common Phone Repairs

Based on various sources and our own analysis, we have compiled a top 5 list of the most common repairs.

1. Screen Replacement

One of the most common repairs is screen replacement. This is not surprising, given how fragile screens can be. Dropping the phone, bumping it against hard surfaces, or applying pressure to the screen can easily cause it to crack. During repairs, it is crucial to replace the screen with a high-quality one. Depending on the customer's budget, you can quickly order and replace a phone screen.

Fortunately, screen damage can be prevented by using a good protective screen protector and phone case.

2. Battery Replacement

Many smartphone users experience issues with batteries that drain quickly and deteriorate over time. Batteries can lose their capacity to hold a charge, resulting in more frequent charging. To maximize battery life, it is important to avoid overheating and keep the battery level between 20% and 80%. Preferably use certified cables instead of alternatives, as these contribute to longer battery life. When replacing the battery, customers must receive a high-quality replacement battery if the current battery is no longer functioning well. Therefore, choose a ServicePack or an OEM-equivalent battery.

3. Water damage

Water damage can cause significant issues with the device, such as unresponsive touchscreens or even complete device failures. Although most modern smartphones offer some degree of water resistance, they are not fully waterproof. To prevent water from reaching the device during swimming or a day at the beach, using a Waterproof Phone Bag is an excellent choice for your customers.

4. Charging port repair

A malfunctioning charging port is one of the most common repair issues. These problems can range from slow charging to the phone not charging at all. Dust, dirt, and regular wear and tear can contribute to charging port issues.

5. Problems with the home button

When a home button malfunctions, various problems can arise. Users often experience navigation issues, limited access to certain functions, and difficulties locking and unlocking the phone. To resolve this issue, it is necessary to repair or replace the home button.

Which Phone Models Are Most Frequently Repaired?

To give you insight into which smartphone models are most frequently repaired, we have compiled a top 5 list based on customer purchases, user search queries, and customer analysis. These models are the most common:

Tools for Common Repairs

To perform repairs accurately and carefully, it is important to have the right tools. Below is an overview of various types of repair tools:

Precision Screwdrivers

For replacing a phone screen, it is useful to use a Pentalobe screwdriver for removing the special screws at the bottom of the device and a Phillips screwdriver for removing internal screws.

Opening Tools

An opening tool is used to open parts of a phone. An ESD spudger is very handy for carefully opening the housing without worrying about static electricity damaging the device. A SIM card eject tool is used to safely and easily remove the SIM card from the device.

ESD Products

For a safe and antistatic workspace, it is important to have the right ESD tools to prevent unnecessary damage during repairs.

Cleaning products

To remove stubborn dirt from a charging port or other parts of the device, cleaning products like the Rubber Dust Blower and Microfiber Cleaning Wiper Industrial Cloths are ideal.

Summary

On average, one in five phone users needs to have their mobile phone repaired, with more than half of these repairs related to broken screens. Other common repairs include battery issues, water damage, charging ports, and home button problems. To reduce the risk of repairs for your customers, it is useful to offer products such as screen protectors, phone cases, certified cables, and Waterproof Phone Bags. Additionally, it is wise to have the right tools to ensure repairs go smoothly, such as screwdrivers, opening tools, antistatic products, and cleaning supplies.

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