At Foneday, we always strive to deliver not only the best products but also the best service to our customers. An important aspect of that service is complying with the latest regulations and safety standards, especially when it comes to shipping products that could be potentially hazardous, such as batteries. Recently, we have updated our return procedure to comply with IATA regulations (International Air Transport Association), and we would like to inform you about these changes and their importance.

As a mobile repair shop, you often receive customers with complaints about their phones. It can be challenging to determine whether the issue is software or hardware-related without a proper diagnosis. Making an accurate assessment is essential for working efficiently and providing optimal customer service. In this guide, you’ll learn how to quickly identify whether a problem is software-based or hardware-based. This way, you can improve your workflow and enhance customer trust.

As a mobile repair store, you understand better than anyone how important it is to respond to the growing demand for repairs of the latest smartphones. In this blog, we dive into the Google Pixel 9 models, which were launched this October. We highlight the most important parts for repairs, discuss the different variants of the Pixel 9, from the entry-level model to the foldable and XL versions, and share practical tips on accessories you can offer to your customers.

As the owner of a mobile repair shop, you’re likely to face a variety of challenges. One of these is ensuring a safe and stable working environment for both your employees and customers. A well-organized workshop can help reduce risks, protect your reputation, and maintain profitability. In this blog, we’ll look at the most common risks that can arise in your workshop and provide you with 10 practical tips to safeguard your business from unexpected problems. We’ll show you how to streamline your processes to make them smarter, safer, and more efficient, so you can continue running your business with confidence.

As a repair store, when you receive an iPad that won't boot up due to a faulty power management IC (PMIC), determining the right approach can be quite challenging. The intricacies of modern tablets and sensitive electronics require careful inspection and precise execution of the repair. Find out in this blog how to replace the PMIC step by step, carefully remove the motherboard without damaging other components, and apply the necessary soldering techniques to restore the iPad to optimal operation.

The number of smartphone users continues to grow significantly, and online shopping is becoming increasingly popular. As a result, consumers are increasingly using their smartphones for purchases. In this blog, we delve deeper into the numbers behind this growth and look at how market leaders such as Apple and Samsung are reinforcing this trend. Read on for more insights on how these major brands are driving the increase in mobile purchases, what the expectations are for the future, and how you as a mobile repair store can benefit.

In the competitive world of phone repair, customer retention is important to your success. Did you know that it can be 5 to 25 times more expensive to attract a new customer than to retain an existing one? In this blog, we dive deep into the importance of excellent customer service and share practical tips for keeping your customers happy and coming back.

Wondering how upselling can help your repair business increase sales and customer satisfaction? In this blog we dive into the power of upselling, with practical techniques and tips. Discover how to guide customers to better options, without focusing solely on sales, but on what really helps them. We show how guarantees and attractive offers not only boost your sales, but also build strong customer relationships.

Curious about our experiences at the world's largest tech trade show and an event focused entirely on repairers? Our team lead Sales & Support, Max, who attended both trade shows, shares his experiences with both IFA and Morecon in this blog. Find out which trade show made the most impression, what technological innovations stood out, and why both Morecon and IFA are the destinations for everyone in the repair industry.

As a repair specialist, you want to spend more time on your craft and less on administration and marketing. With Repender, that becomes a reality! Easily manage your appointments, inventory and payments in one system and attract new customers effortlessly. Find out in this blog how Repender helps you save time and build stronger customer relationships with smart tools that make your job easier.

With the introduction of the iPhone 16 series, there are several changes and improvements in charging options that you as a repair store should not miss. From faster wired charging speeds to improved MagSafe performance, the iPhone 16 presents new opportunities for accessories and chargers. In this blog, we discuss the differences in battery capacity between previous iPhone models and the iPhone 16, and how you can offer solutions to your customers with the right charging accessories.

The launch of the iPhone 16 series is just around the corner, which means that as a repair store, you need to make all your preparations now. Fortunately, we have a wide selection of accessories in stock for you to help you be prepared. Make sure you're ready for the arrival of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro and iPhone 16 Pro Max. Give your repair store a head start.